Motus Articles

Accelerate Boston 5 Key Takeaways

Issue link: https://resources.motus.com/i/1063574

Contents of this Issue

Navigation

Page 0 of 1

Back in September, we hosted the first of many events to come for our customers. And the first Accelerate – Boston event was a huge success, thank you to all those who attended! We spent the day together at Patriot Place where we caught up on what's new at Motus, shared best practices and got to know each other better over dinner and drinks. We're planning more Accelerate events for 2019 and we'd love for you to join us! Find out why you should attend the next event from the customers who joined us in Boston. Here are their five key takeaways from the Accelerate – Boston event: Motus.com Motus.com 5 KEY TAKEAWAYS FROM ACCELERATE – BOSTON *$80,000 Adjusted Gross Income 1 Connecting with other customers and sharing best practices. 3 2 Attendees shared that their top takeaway from the event was getting the opportunity to connect with other customers. More specifically, everyone shared their business objectives. The top results? Saving money, simplified administration, timely expense reimbursement and ease of use with the program. They also commented on how networking with other program administrators was valuable. With no one else at their company understanding the details of the Motus program, the conference afforded them the chance to talk through things like program eligibility requirements and other topics. All in all, a major benefit. Learning more about reporting and analytics. Customers were also excited to learn more about the recently improved analytics dashboards, refreshed to better support vehicle program management. It was good to hear these new dashboards provide value to program administrators, sharing metrics and data with actionable results to manage their programs. We'll continue to engage administrator portal users for feedback. Plans for a feedback session with our Product Management team are already in the works. Understanding the Motus customer service levels. Another part of Accelerate that was helpful for customers was understanding how we support you and your mobile employees on the program. Our service level metrics are best-in-class, and we will continue to focus on delivering excellent customer service. To help with this, we've released an enhanced reporting tool and the online Motus Help Center to answer questions quickly. We have other exciting enhancements coming in 2019 including live chat and more.

Articles in this issue

Links on this page

Archives of this issue

view archives of Motus Articles - Accelerate Boston 5 Key Takeaways