Mobile Device Management

Mobile Services Policy

Issue link: https://resources.motus.com/i/1177510

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2 CONTENTS SECTION 1: GENERAL MOBILE SERVICE POLICY ...............................................................................................................3 1.1 Policy Statement ...............................................................................................................................................................3 1.2 Policy Scope .......................................................................................................................................................................4 1.3 General Policy Objec ve .................................................................................................................................................4 SECTION 2: APPROVED MOBILE SERVICE PROVIDERS ...................................................................................................5 SECTION 3: EMPLOYEE ELIGIBILITY & ELIGIBILITY EXCEPTION REQUIREMENTS .................................................5 3.1 Criteria for Approval of a Mobile Service ....................................................................................................................5 3.2 Requests for Approval of an Excep on to the Mobile Service Policy ...................................................................6 SECTION 4: ADMINISTRATION OF MOBILE SERVICES ....................................................................................................7 4.1 Role of a Mobile Management Service Provider .......................................................................................................7 4.2 Site Administra on Support ...........................................................................................................................................8 4.3 Division Administra on Support ...................................................................................................................................8 SECTION 5: END USER RESPONSIBILITIES ...........................................................................................................................9 5.1 Personal Use ......................................................................................................................................................................9 5.2 Business Use of Personal Devices ................................................................................................................................9 5.3 Safety ...................................................................................................................................................................................10 5.4 Security ...............................................................................................................................................................................10 5.5 Lost, Stolen, or Damaged Devices ................................................................................................................................10 5.6 Usage & Best Prac ces ....................................................................................................................................................10 5.7 Mobile Service, Accessories, & Feature Purchase .....................................................................................................11 5.8 Acceptable Use ..................................................................................................................................................................11 5.9 Monthly Review of Usage & Costs ...............................................................................................................................11 5.10 Data Devices & Services ...............................................................................................................................................11 5.11 Interna onal Use ............................................................................................................................................................11 SECTION 6: MANAGER RESPONSIBILITIES ..........................................................................................................................12 SECTION 7: TRANSFER OF NUMBER TO CORPORATE LIABILITY ................................................................................12 SECTION 8: EMPLOYEE DEPARTURE .....................................................................................................................................12 SECTION 9: SUMMARY ...............................................................................................................................................................13 ENFORCEMENT APPENDIX A – ELIGIBILITY MATRIX & DECISION TREE ...................................................................................................14 APPENDIX B – APPROVED MOBILE SERVICE PROVIDERS .............................................................................................16 APPENDIX C – WIRELESS MOBILE SERVICE FORMS ........................................................................................................17 APPENDIX D – SMART DEVICE MATRIX ...............................................................................................................................17 APPENDIX E – PERSONALLY OWNED DEVICE ACKNOWLEDGEMENT .....................................................................18 A strong corporate policy documen ng the rules users must follow when using company mobile devices or accessing company data on their own devices is the first line of defense against a data breach and data overages. Use this template as a starting point in creating a mobile service policy for your business. Motus.com

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