Mobile Device Management

BYOD Dos and Dont's Report

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9 DON'T EXPECT TO SAVE MONEY The business case for BYOD programs usually starts with cost savings from shi ing expenses to employees for devices, carrier service charges, applica ons, management of security and help desk func ons. Savings from these areas are proving to be elusive. As highlighted earlier, a er implemen ng a BYOD program, 69% of enterprises find that their costs rise or are about the same. There are several reasons why few enterprises a ain cost savings. First, in most organiza ons, only a select group of employees is eligible for corporate liable or employer paid services and devices. These are typically execu ves, field service personnel, sales people and other road warriors that need mobile devices to do their jobs. With BYOD, people who previously were not eligible to have a corporate paid device are receiving reimbursements or s pends for their expenses. When more people are eligible for the program, it costs more to manage it. A second reason for rising costs with BYOD programs is an increase in the charge per employee. Many employees are selec ng more expensive plans with unlimited or bigger allotments of voice and data services to avoid overage charges. These plans are more costly compared to corporate pooled plans and plans with smaller allotments, which are more appropriate for employees' business needs. Employers are also likely to incur higher expenses when employees travel interna onally because they may not proac vely obtain the best service plans or they don't have the knowledge to do it ahead of me. For enterprises that implement a BYOD strategy, TEMIA members report that only 5% of firms do not reimburse employees for their monthly service fee expense. The majority, 95% either provide a fixed s pend (63%) or allow employees to be reimbursed through an expense report (32%). 69% of enterprises find that their costs rise or are about the same. Employee receives fixed s pend Employee is reimbursed via expense report Employee is NOT reimbursed for monthly fees 95% A third development is the shi of charges back to employers on expense reports. Since the monthly charge is small, no one ques ons the charge when employees slip it into an expense report. Finally, mobile expenses in BYOD programs do not have the oversight of a TEM or WEM program. Corporate managers that sign off on expense reports lack the tools, exper se and me needed to effec vely scru nize mobile charges. 32% 63% 5%

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