Mobile Device Management

TEMIA: BYOD Dos and Donts

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Copyright © 2013 TEMIA P a g e | 10 www.temia.org Managers should also be sure to factor all the costs to support multiple platforms. Placing limits the number of devices and applications that employees can use will help limit the security risks and costs of the program. This is where a CYOD program that limits the number of approved devices and platforms may be more realistic compared to an unlimited BYOD program that allows employees to bring any device to work. The key is to find a balance between employee demands for choice, freedom and privacy with corporate concerns for control. Employees also need to understand the consequences if they fail to comply with policies. They should know that there are tools in place to help enforce mobile policy and monitor compliance. Too much control will lead employees to circumvent the system which will limit its effectiveness. A smart BYOD program will find the right balance while addressing security, concerns for theft of intellectual property and runaway expenses. These risks may be lower for employees who are less likely to have valuable information on their device. The incremental costs of BYOD for these employees may be lower than it would be for executives and other employees who require higher levels of security. This sort of calculation is the basis for determining which employees should be eligible to participate in a BYOD or CYOD program. These considerations can also help determine standards for which personal devices and applications they can use. Once these decisions are made, create a policy and determine the capabilities that are needed to manage the program. BYOD policies should not be overly restrictive. They must align with corporate culture. To address the challenges, include education, mobile policy and technology. TEM, WEM and MDM programs can help manage BYOD programs by automating efforts to determine eligibility, program enrollment, device tracking, and tracking of employee sign-offs that they will abide by BYOD policies. Back stop the technology with subject matter experts and resources to manage the program. Financial executives need to see beyond the hype and recognize the true costs of supporting BYOD, managing compliance, security risks device and monthly service plan reimbursements and rogue expensing of charges. All of this may make a BYOD program more expensive. After BYOD is debunked as a cost saving initiative, managers may find that there are still compelling reasons to move forward with the program for some employees. Some organizations may want to give their employees more freedom and others may seek to improve employee productivity. One of the biggest surprises is that organizations need to budget for BYOD programs. As these programs evolve, organizations are beginning to realize that they need to plan for the extra effort that BYOD, CYOD, and CLEO programs require.

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