Mobile Device Management

TEMIA: BYOD Dos and Donts

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Copyright © 2013 TEMIA P a g e | 9 Next Steps Decide how many forms of BYOD you will support Determine the device scope. o Will the BYOD program support tablets, smartphones, PCs, applications or a combination of these items? o Will the BYOD program apply only to a secondary device, or is it for users' primary devices? Consider the benefits of supporting a mix or hybrid model of enterprise or corporate liable and BYOD. Determine when, how, and how much you will subsidize business use of personal devices. Working with HR, your legal department and your corporate risk organization, understand how tax, privacy, legal liability and labor relations impact the program. Determine who qualifies for a usage subsidy and how it will be paid (allowance, stipend, voucher or reimbursement program). Conclusion Where does your company stand on BYOD today? If you do not define a BYOD policy, employees will bring their personal devices and applications to work. A SANS Institute IT Survey identified that 91% of respondents were not fully aware of mobile devices on their network. Tools are necessary to ensure that employees do not bypass official corporate policy and use "shadow" technology that has not been approved. Mobile devices and PCs are often considered together for BYOD considerations, but the challenges they bring and how they are used are quite different. PCs can function as stand-alone devices that are not networked, while mobile devices are part of a dynamic, real-time collaborative ecosystem. Nearly all of their value comes from connectivity. With the flood of new smartphones and tablets coming to market and short lifecycles of 12 to 18 months, implementing BYOD is not a one-time job. Each new product needs to be tested to determine its security risks. Managers must define their security controls, management controls, provisioning, de-provisioning and the retirement process. It is easy to get distracted in reviewing new offerings and other functionality. Determine what problems or needs you need to solve. Keep these cool interesting capabilities in mind, but begin with your specific users and their challenges. New features and offerings may solve different needs and goals for other users, but they may also present new problems. Remember to invest in a sustainable user-centric approach. Balance strategic objectives and the experience you seek for employees. Also, consider the potential economic impact (both positive and negative) in adopting a BYOD policy. Consider the use case and how employees will use different devices, data and apps. As TEMIA's survey found, most organizations are using a hybrid model for individual liable and corporate liable rather than an all or nothing approach.

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