Motus Reports

2020 Mobile Workforce Benchmark Report

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Motus.com 2 CONTENTS INTRODUCTION .......................................................................................................................................................................... 3 KEY FINDINGS .............................................................................................................................................................................. 4 REMOTE WORK .....................................................................................................................................................................4 VEHICLE PROGRAMS ...........................................................................................................................................................4 DEVICE PROGRAMS .............................................................................................................................................................4 REMOTE WORK REIMBURSEMENT ...................................................................................................................................... 5 REMOTE WORK COST BENCHMARKS ...........................................................................................................................5 Remote Work Costs vs Na onal Average ................................................................................................................6 WHAT TYPES OF WORKERS DRIVE FOR BUSINESS ........................................................................................................ 8 VEHICLE PROGRAM BENCHMARKS ..................................................................................................................................... 9 WHAT QUALIFIES EMPLOYEES FOR A VEHICLE PROGRAM? ..................................................................................9 TOP VEHICLE PROGRAM CONCERNS ............................................................................................................................10 Cost Containment ..........................................................................................................................................................10 Accident Risk ..................................................................................................................................................................10 Visibility into Mileage and Expenses .........................................................................................................................10 AVERAGE VEHICLE PROGRAM COSTS PER MOBILE WORKER ................................................................................... 11 COSTS PER BUSINESS MILE ...............................................................................................................................................11 Vehicle Program Cost Influencers ..............................................................................................................................12 Fuel Price Trends ............................................................................................................................................................12 Insurance Premium Trends ...........................................................................................................................................13 Deprecia on Trends ......................................................................................................................................................14 Business Mileage Trend ................................................................................................................................................15 FLEET PROGRAMS .................................................................................................................................................................16 Personal Use Trend ........................................................................................................................................................17 Managing Accident Risk ...............................................................................................................................................18 MVR Approach ...............................................................................................................................................................19 VEHICLE ALLOWANCES ......................................................................................................................................................20 CENTS-PER-MILE (CPM) ......................................................................................................................................................21 Less Than 10,000 Miles ................................................................................................................................................21 More Than 10,000 Miles ..............................................................................................................................................21 FIXED AND VARIABLE RATE (FAVR) .................................................................................................................................22 MOBILE DEVICE PROGRAMS .................................................................................................................................................. 24 What Type Of Mobile Device Policy Do Companies Have?.................................................................................24 COMPANY PROVIDED DEVICE PROGRAM COST BENCHMARKS .........................................................................25 BRING YOUR OWN DEVICE (BYOD) PROGRAMS ........................................................................................................26 Do You Reimburse BYOD Employees? .....................................................................................................................26 BYOD COST BENCHMARKS ...............................................................................................................................................27 SUMMARY ..................................................................................................................................................................................... 29 METHODOLOGY ......................................................................................................................................................................... 30 TIMELINE ..................................................................................................................................................................................30 RESPONDENTS BY INDUSTRY ...........................................................................................................................................31 RESPONDENTS BY REGION ...............................................................................................................................................31 RESPONDENTS BY ANNUAL REVENUE ..........................................................................................................................32 RESPONDENTS BY ORGANIZATION SIZE ......................................................................................................................32

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