Skip to main content

On-Demand Services Report

While ecommerce showed upward trends pre-COVID, the pandemic pushed consumers to change the way they receive goods and services. So what does that mean for businesses beyond the pandemic?

Download PDF

While ecommerce showed upward trends pre-COVID, the pandemic pushed consumers to change the way they receive goods and services. Many consumers took online shopping to new levels, experimenting with more modern ecommerce experiences such as on-demand service delivery. But what does that mean for businesses beyond the pandemic?